Return Policy
Thank you for shopping at Atlantic Commerce. We strive to provide you with high-quality products and excellent service. Please review our return policy below.
Returns
We accept returns only for products damaged during shipping within three days of delivery. To be eligible for a return, the item must be unused and in the same condition as received. It must also be in the original packaging.
Non-Returnable Items
Please note that certain items are not eligible for return, including:
- Change of Heart or Mind: We do not accept returns for reasons such as change of heart or mind. We encourage customers to make informed purchasing decisions before completing their orders.
- Gourmet and Food Items: Due to the nature of gourmet and food items, we cannot accept returns on these products for health and safety reasons. If you receive a damaged food item, please contact us within three days of delivery.
Damaged Items
If your product arrives damaged during shipping, please contact us immediately at sales@atlantic-commerce.com within three days of delivery. We will require photographic evidence of the damaged product and its packaging to process a return or replacement.
Refunds
Upon approval of a return for eligible items, we will initiate a refund to your original method of payment. Please note that shipping costs are non-refundable.
Return Shipping
Customers are responsible for return shipping costs unless otherwise specified by Atlantic Commerce.
How to Initiate a Return
To initiate a return for a damaged item, please contact our customer service team at sales@atlantic-commerce.com within the specified timeframe.
Policy Changes
We reserve the right to update or modify this return policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.